Description
QUALIFICATION
Microsoft Word
Education and Experience: -B.Com. Sales and Marketing/Advertising
-B.Sc. Chemistry/Biology
-B.Sc. Food and Nutrition
-Dip. Animal Science
-Dip Animal Health and Husbandry
Minimum Undergraduate degree with a focus in Business, Science or equivalent.
Experience in the ingredient distribution business, preferably in a sales capacity (3 to 5 years
previous experience in sales role).
Product, technical and market knowledge of respective Industry/ Application.
Sound computer skills in the use of Microsoft Excel, Word, PowerPoint, Outlook and CRM systems
Superior communication and negotiation skills
Strong commercial understanding
High self-management capabilities
Customer-centric mindset, focusing on creating a positive experience for the customer.
Basic level of strategic thinking (business development, opportunities)
Frequent travel required as per business needs.
Valid driver’s license with clean driving record
Valid passport for international travel
Sit up to 70% of the day.
Type up to 50% of the day.
Use computer programs up to 50% of the day.
Use the telephone up to 80% of the day.
Stand up to 50% of the day.
Walk up to 50% of the day.
Drive up to 50% of the day.
Lift/push/pull up to 25kg.
RESPONSIBILITIES
Customer Business Development for assigned territory and clients (65%) and engage relevant stakeholders to assist (e.g., PIL/EDL Admin, sales staff).
Meet sales objectives while focusing on customer retention, as well as improving overall customer satisfaction (also through digital channels)
Identify customer potential, i.e., opportunities for cross- and range-selling to existing customers
Set strategies and targets for growth of customers in assigned territory (sales plan); align with Country Manager.
Frequently conduct customer visits and prepare for the interactions using the available knowledge resources, tools and data to coordinate, negotiate and close proposals.
Liaise w/relevant stakeholders to provide best product/solution for the client in a timely manner.
Act as major point of contact to customers in their territory for all commercial matters.
Conduct market studies on potential new product opportunities by contacting customers to gather interest and test market demand. Gather intel on competitor products.
Leverage SENRI® App and Airtable® platforms to generate leads and maximize sales opportunities.
New customer generation (10%)
Spot opportunities for launching new sales projects.
Identify and prioritize prospective customers.
Contact new prospects and involve relevant stakeholders to nurture leads down the pipeline.
Sales & General Admin (15%)
Prospect for sales orders from existing clients and maintain reorder levels.Receive and place customer orders for processing and fulfilment. Follow up on their execution.
Ensure appropriate data administration and documentation of all business cases in the local CRM system (e.g., post processing of visits, creation of customer work plans).
Update and maintain interactions, sales pipelines and new prospects in the CRM system.
Complete sales and revenue-related reporting.
Drive commercial and functional excellence and help to identify key improvement areas.
Provide regular forecasts of product demand from customers to optimize projected requirements.