Description
QUALIFICATIONS➢ Bachelor’s degree or Diploma in Logistics, Supply Chain Management or arelated field.EXPERIENCE➢ 2 to 4 years of experience in shipping, export documentation or logistics within aclearing and forwarding company.➢ Experience in roles related to customer service or operations within a shippingcompany can be beneficialSKILLS➢ Strong understanding of export regulations, customs procedures and shippinglogistics.➢ Excellent organizational, analytical and multitasking skills.➢ Proficient in computer applications including MS Office and any logisticsmanagement software.➢ Strong communications and negotiation skills➢ Ability to work in an office environment with occasional visits to shipping linesoffices.Key Responsibilities:Export Coordination➢ Manage and coordinate all aspects of export shipments from booking confirmationto delivery at the destination.➢ Liaise with shipping lines to confirm space availability, negotiate rates and arrangefor the shipment of goods.Documentation Management➢ Prepare and ensure the accuracy of all export documentation, including bill oflading, commercial invoices, packing lists and export permits.➢ Verify that all documents comply with customer requirements.Customs Requirements➢ Work closely with customs brokers to ensure all customs clearance processes areproperly handled,➢ Monitor compliance with export regulations and provide support for any audits orinspections.Client Communication➢ Serve as the primary point of contact for clients regarding their export shipment,providing updates and addressing any inquiries or concerns.➢ Collaborate with operation team to coordinate shipping schedules aligned withcustomer needs.Logistics Coordination➢ Track and monitor shipments to ensure on-time delivery and provide statusupdates to clients as needed.Problem Solving➢ Address and resolve any issues related to shipping delays, documentationdiscrepancies or customs clearance challenges.➢ Proactively identify potential shipping disruptions and implement solutions.Regulatory Knowledge➢ Stay updated with industry trends, regulations and best practices related to exportshipping and documentation.➢ Participate in training and workshops to enhance knowledge and skills ininternational shippingReporting➢ Maintain accurate records of shipping activities and provide regular updates tomanagement regarding export operations.➢ Share daily shipping line reports to the export team group and management at theend of working day.