Description
The Operations Manager is responsible for managing the end-to-end operations of the production unit, warehouse, and transportation functions. This role involves ensuring operational efficiency, optimizing resources, maintaining safety standards, and driving process improvements to achieve business goals. Responsibilities
Establish and maintain business standards for accuracy, productivity and reliability
Plan, coordinate, and monitor daily production activities to meet quality, cost, and delivery targets.
Manage inbound and outbound logistics operations for timely order fulfillment
Ensuring optimal workforce productivity and effective resource utilization.
Coordinate transportation schedules to ensure on-time delivery of goods.
Optimize routes and manage fleet utilization to reduce operational costs.
Lead, mentor, and develop a team of supervisors and staff across production, warehouse, and transportation functions.
Prepare and present operational reports to senior management.
Develop contingency plans to mitigate operational risks.
Supervise supply chain operations, including procurement, inventory management, and logistics, to ensure timely delivery and service reliability.
Work closely with cross-functional teams, including Sales, Marketing, and Finance, to achieve business objectives and deliver exceptional service to our customers.
Identify potential operational risks and ensure compliance with industry regulations, health and safety standards, and company policies.
Oversee resource allocation, budgeting, and forecasting.
Ensure adherence to production schedules.
Qualifications
Bachelor’s degree in business administration, Operations Management, Supply Chain, or related field. MBA or relevant certification is a plus.
Minimum of 4-7 years of experience in operations management especially in manufacturing, warehousing or logistics field.
Proficiency in operations management software, and advanced knowledge of MS Office Suite
Proven ability to lead and inspire teams, with a track record of driving performance and achieving operational goals.
Strong critical thinking and problem-solving skills with a hands-on approach to resolving challenges quickly and efficiently.