Description
Qualifications :
Master knowledge and practice of corporate – finance, human resources, contract & procurement, etc. – applications administration and Microsoft 365
Proficiency in the usage of computers, software and applications: Finance
Enterprise resource planning and human capital management tool, cloud-based solutions and services.
Ability to organize and manage priorities, rigorous.
General team spirit: creative, strength of proposal for performance improvement, good contact, sense of communication.
Experience : 8 to 10 years experience in its technical specialty (ERP and HCM applications support, security, data management).
Roles and responsibilities
Provides professional IST advice and expertise to the Corporate business entities – Finance, HR, Legal, C&P, Communications – and Digital Operations – Filed Operations – in project and operations phases.
Builds and manage master plans: business process mapping, analysis of the global technical architecture and flows
Manages all the technical aspects throughout the project lifecycle phases from initial study, scope of work, request for quotation including analysis and clarifications and project execution.
Is responsible for software or applications deployment and good operations and usage.
Guarantees with the solutions and service providers the maintenance of the overall applications quality and performance.
Is responsible for the technical documentation (specifications, procedures, etc.) of the applications.
Guarantee the integrity, availability and reliability of data as recurrent action and for all evolutions of the applications: new tools, new versions, change of perimeter, etc.
Responsible for attribution of system security roles/rights in line with the company's activities.
Ensures good communication and datasets exchange with all Stakeholders while taking good care on the confidentiality and terms of use of datasets concerned.
Animate and coordinate the "Key-users" network with business entities. Organize and conduct business reviews. (needs+functional evolutions, priorities)and carry outa complete follow- up of the requests impacting the tools for the activity of the client business. Implement indicators to monitor and improve activity(manage men to fcost, problem rate, productivity, etc.)
Ensures QA/QC on data integration. Ensures compliancy of every data sets with operations ,projects and business processes standards.
Training of internal teams.
Ensures a direct support to users (providing up to date templates, support, exports etc.)
Is the main point of contact to liaise with solutions and service providers for all technical aspects of the applications.
Provides support and data for crisis management.
Contributes to the general knowledge management and improvement of the system.