Description
Entry Requirements
Form IV/VI with diploma in business administration and holder of class C clean driving license from recognized institute
Good command of English and Kiswahili
At least two years of experience in the related field
Competencies/Skills
Excellent knowledge in driving
Basic vehicle repairs skills
Business Acumen
Good customer care
Ethics and Integrity
Influencing skills
Excellent in Mathematics
Main Responsibilities:Driving Responsibilities
Check/inspection of the sales vehicle before using
Responsible for cleaning sales vehicle
Reports immediately on the vehicle damage for maintenance
Ensure all government documents concern vehicle are in place
Renew of the vehicle license when expired
Maintain and keep record on log book
Sales Responsibilities
Collect load out document (Delivery note) from security
Check all details, including actual stock in the vehicle, properly before signing D.N
Hand over copy of D.N to security and original to remain with the CR
Should carry the following sales documents- tax invoice, form number 1, route file/master list, market inputs like posters, EFD machine for generating receipt
Meet route helpers and ensure their appearance is presentable
Fill cooler complain
Ensure MDR/ASM/Sales Coordinator have checked your DSS for the previous day and you do not have any shortage
Discuss with Supervisor days route /sales plan/the target of the day
Ensure proper custody of Tax invoice book in use
Never borrow ones Tax invoice book/EFD machine. One cr one EFD machine
Ensure signing in the hand over form against EFD machine issued and in case of damage or got lost it has to be reported immediately to your supervisor
On Route/Market
Achieve and exceed sales target of the day
Focus on range selling
Follow 7 step call at each customer
Check fulls stock, Glass position. Increase customer glass float to avoid stock outs
Check POS Materials (This should be current)
Check cooler position, cooler cleanness
Ensure every customer has retailer card and sign it for every visit
Report every competition activity to the market to Supervisor
Note down any cooler breakdown , cooler missing, cooler transfer and report to MDR/ASM/SM
Do not leave outlet before cooler charging
Issue tax invoice to every customer after sales. Issue container deposit receipt for empties deposited
Ensure carbon paper is not worn out so that wording on book copy is readable. The details on the other copies must also be readable. Never remove book copy from the book
Collect cash for every sale. No credit sales unless authorized by General Manager. Ensure to sort out empties brand wise before loading in the vehicle
Always work on developing and maintaining good relationship with the customers
Delivery of full sales must be exchanged with empties or customer must pay container deposit. Never leave empties with customer unless approved by General Manager
Office Evening
Sign load in declaration with security at the gate before entering Yard
Make sure vehicle is off loaded in the presence of CR
Check empties In and Fulls In documents properly before signing
Check cash receipt properly before leaving cashiers office
Make sure the cash banked matches with the sales value
Prepare DSS and ensure to mention correct details on DSS and attach the following along with DSS; Delivery Note (load out), Fulls load In declaration, Empty load In declaration, Cash deposit receipt, Container deposit receipt, Tax invoice,
Check load out proposal for the next day and report to MDR/ASM/Sales Coordinator for any changes
Discuss days route activity with MDR/ASM/SM and give market feedback
Write cooler complaint form if any cooler break down
Check shortage report
Update sales in the sales trend sheet. Review progress against month target
Report to MDR/ASM/SM if any assistance required for any specific customer
Key Performance Indicators (KPIs)
Proper drive of the company car
Timely/immediately report on any vehicle damage
Absence of cash, fulls or empties shortage
Accuracy of daily sales report
Opening of the new customer-monthly