Description
Ability to handle Financial Audit via review of financial documents, systems, reports and industry benchmarking; Process Audit being responsible for process surveys, flowcharts review and updates; and Revenue Assurance including Service Quality and Revenue Assurance daily and periodic analysis involving reporting to the Executive Chairman summaries of critical and independent analysis of service downtime/resolution data and be able to make deductions and recommendations on improvement while also providing support to other members of the team on assigned business functions when required.